

Central Baggage Tracing Mobile App for Ground Agents
A modern software suite for airlines and ground-handlers that increases baggage handling productivity and efficiency.
The solution simplifies and optimizes the work of Lost & Found Agents and Central Baggage Tracing Departments.
- Easy to use interface that reads and updates WorldTracer
- Creation, update, and closure of: OHD, Quick Rush, Quick AHL, DPR
- Enables mobility of agents in order to perform their tasks
- Requires minimum user training
OHD




Quick Rush




Baggage Operations Solutions: SERVICES TO PASSENGERS
Digital Baggage Tag Receipt
Passengers receive their tags electronically via push notifications/ SMS


Live Baggage Tracking
Passengers can have real-time information on their baggage status



Baggage Belt Notifications
Passengers are notified on:
- the expected time for delivery to the belt &
- the belt number


Delayed Bag Notifications
THE SYSTEM
- identifies that a baggage is lost during the passenger’s flight and
- opens an AHL record on World Tracer
THE PASSENGER
A] Is notified when he/she arrives at the end destination


B] Fills in required info and submits the form



C] Receives follow up notifications for tracing, matching (similar bag) and recovery




Business Intelligence (Indicative Dashboards)
Automated Arrival & Priority Delivery Monitoring

Mishandled Bags Overview

Bag Handling Performance Monitoring
